Refreshment Lady

"What do you mean, by leaving me behind?"

- Refreshment Lady, Peter Sam and the Refreshment Lady

   Refreshment Lady The Refreshment Lady (1906-1986) worked at Lakeside (Skarloey in the Railway Series) where she owned a small cafe, called Neptune Refreshments. She later opened a very mobile shop in an old coach discovered by Rusty and Peter Sam.

Bio
The Refreshment Lady first appeared in Peter Sam and the Refreshment Lady. She was about to board the next train when Peter Sam rushed out so he could get there before Henry departed from Crovan's Gate. She was furious about this when they got there until she explained to Peter Sam that Henry's train was a guaranteed connection. On the day Peter Sam left her behind, his driver was her newly married son-in-law.

In the seventh season, she was trying to find the best location for her tea shop in the Skarloey Railway. Peter Sam took her to all the best places, but she couldn't make up her mind. After a storm blew over, Rusty was clearing debris and both he and Peter Sam discovered an old railway coach. Peter Sam decided to turn it into a very mobile tea shop. The Refreshment Lady was so delighted about it that the Fat Controller decided that Peter Sam could take her around all the places she wanted to sell her refreshments.

She was also one of the important visitors Thomas was taking and was left behind at Black Loch.

She has also sold refreshments at Wellsworth and Maron.

She may be good friends with the Hatt and Kyndley families, as in Lady Hatt's Birthday Party, she is one of the guests at Lady Hatt's party and in Happy Ever After, she is one of the guests attending Mrs. Kyndley's daughter's wedding.

She continued her work with the Skarloey Railway for some ten years after the incident and then enjoyed 21 years of contented retirement before her death in 1986. Her son-in-law is now also retired and lives with his wife in a cottage that the Refreshment Lady left to them in her Will.

Attire
The Refreshment Lady wears a sky blue dress with white polka dots and a pink cardigan. From the seventh season onwards, she wears a blue hat.

Appearances
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Railway Series

 * Four Little Engines
 * Gallant Old Engine (mentioned)

Television Series

 * Season 4 - You Can't Win (cameo), Peter Sam and the Refreshment Lady, Passengers and Polish (does not speak), Gallant Old Engine (cameo), Thomas and the Special Letter (cameo), Special Attraction (cameo), and Mind that Bike (cameo)
 * Season 5 - Lady Hatt's Birthday Party (cameo), Bye George! (cameo), Baa! (cameo), and Happy Ever After (cameo)
 * Season 6 - Harvey to the Rescue (cameo), No Sleep for Cranky (cameo), and Thomas, Percy and the Squeak (cameo)
 * Season 7 - The Refreshment Lady's Tea Shop, Bulgy Rides Again (cameo), Best Dressed Engine (cameo), and Trusty Rusty (cameo)
 * Season 8 - Thomas and the Tuba (cameo), Henry and the Wishing Tree (cameo), Gordon Takes Charge (cameo), Edward the Great (mentioned), Squeak, Rattle and Roll (cameo), Thomas and the Circus (cameo), and Percy and the Magic Carpet (cameo)
 * Season 9 - Percy and the Oil Painting (cameo)
 * Season 10 - Follow that Flour (cameo), The Green Controller (cameo), It's Good to be Gordon (cameo), Seeing the Sights (cameo), Which Way Now? (cameo), Emily and the Special Coaches (cameo), Thomas and the Treasure (cameo), James the Second Best (cameo), and Thomas and Skarloey's Big Day Out (cameo)
 * Season 11 - Dirty Work (cameo) and Toby's Triumph (does not speak)

Specials:
 * Calling All Engines! (Busy music video cameo)
 * The Great Discovery (cameo)

Learning Segments:
 * Season 8 - Sounds (cameo)
 * Season 10 - Which Outfit for Which Occasion? (cameo)

Magazine Stories
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 * 2004 - Bulgy's Back! (cameo)
 * 2005 - Percy and the Magic Carpet (cameo)
 * 2006 - Percy and the Painting
 * 2007 - Seeing the Sights (cameo)
 * 2008 - Toby's Triumph (speaks in speech bubble only)
 * 2010 - Percy and the Magic Carpet

Voice Actors

 * Chizu Yonemoto (Japan; fourth season only)
 * Hiromi Nishida (Japan; seventh season only)

Trivia

 * She is based on Hanna Evans, a volunteer on the Talyllyn Railway who served refreshments at Abergynolwyn. In August 1952, she was left behind at the station due to the mistake of the Guard, the Rev. W. Awdry himself. During the 1960s, she was one of the women who worked on the Tallylyn' Refreshments Van.
 * In the television series, she has been left behind twice.
 * In the Welsh dub, she is given the name "Ceinwen".