Refreshment Lady

The Refreshment Lady (1906-1986) worked at Lakeside (Skarloey in the Railway Series) where she owned a cafe, Neptune Refreshments. She later opened a mobile shop in an old coach discovered by Rusty and Peter Sam.

Bio
The Refreshment Lady first appeared in Peter Sam and the Refreshment Lady. She was about to board the next train when Peter Sam rushed out so he could get there before Henry departed from Crovan's Gate. She was furious about this when they got there until she explained to Peter Sam that Henry's train was a guaranteed connection.

In the seventh season, she was trying to find the best location for her tea shop in the Skarloey Railway. Peter Sam took her to all the best places, but she couldn't make up her mind. After a storm blew over, Rusty was clearing debris and both he and Peter Sam discovered an old railway coach. Peter Sam decided to turn it into a mobile tea shop. The Refreshment Lady was so delighted about it that Sir Topham Hatt insisted that Peter Sam can take her around all the places she wanted to sell her refreshments.

She was also one of the important visitors Thomas was taking. Like what happened before, she was left behind at Black Loch.

She also sold refreshments at Wellsworth and Maron.

She may be good friends with the Hatt and Kyndley families, as in Lady Hatt's Birthday Party, she is one of the guests at Lady Hatt's party and in Happy Ever After, she is one of the guests attending Mrs. Kyndley's daughter's wedding.

Appearances
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Railway Series

 * Four Little Engines
 * Gallant Old Engine (mentioned)

Television series

 * Season 4 - You Can't Win (cameo), Peter Sam and the Refreshment Lady, Passengers and Polish (does not speak), Gallant Old Engine (cameo), Thomas and the Special Letter (cameo), Special Attraction (cameo), and Mind that Bike (cameo)
 * Season 5 - Lady Hatt's Birthday Party (cameo), Bye George! (cameo), Baa! (cameo), and Happy Ever After (cameo)
 * Season 6 - No Sleep for Cranky (cameo), Harvey to the Rescue (cameo), and Thomas, Percy and the Squeak (cameo)
 * Season 7 - The Refreshment Lady's Tea Shop, Bulgy Rides Again (cameo), Best Dressed Engine (cameo), and Trusty Rusty (cameo)
 * Season 8 - Thomas and the Tuba (cameo), Henry and the Wishing Tree (cameo), Gordon Takes Charge (cameo), Edward the Great (mentioned), Squeak, Rattle and Roll (cameo), Thomas and the Circus (cameo), and Percy and the Magic Carpet (cameo)
 * Season 9 - Percy and the Oil Painting (cameo) and Which Way Now? (cameo)
 * Season 10 - Follow that Flour (cameo), Seeing the Sights (cameo), The Green Controller (cameo), It's Good to be Gordon (cameo), Emily and the Special Coaches (cameo), Thomas and the Treasure (cameo), James the Second Best (cameo), and Thomas and Skarloey's Big Day Out (cameo)
 * Season 11 - Toby's Triumph (does not speak) and Dirty Work (cameo)

Specials:
 * Calling All Engines! (Busy music video cameo)
 * The Great Discovery (cameo)

Magazine stories
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 * 2004 - Bulgy's Back! (cameo)
 * 2005 - Percy and the Magic Carpet (cameo)
 * 2006 - Percy and the Painting
 * 2007 - Seeing the Sights (cameo)
 * 2008 - Toby's Triumph (speaks in speech bubble only)
 * 2010 - Percy and the Magic Carpet

Voice Actors

 * Chizu Yonemoto (Japan; fourth season only)
 * Hiromi Nishida (Japan; seventh season only)

Trivia

 * On the day Peter Sam left her behind, his driver was the refreshment lady's newly married son-in-law.
 * Counting the television series, she had been left behind twice.