Refreshment Lady

The Refreshment Lady works at Lakeside, where she owns a cafe, Neptune Refreshments.

In The Refreshment Lady's Tea Shop, she set up a mobile shop in an old coach discovered by Rusty and Peter Sam.

Appearances
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Railway Series

 * Four Little Engines
 * Gallant Old Engine (mentioned)

Television series

 * Season 4 - You Can't Win (cameo), Peter Sam and the Refreshment Lady, Passengers and Polish (mentioned), Gallant Old Engine (cameo), Special Attraction (cameo), and Mind that Bike (cameo)
 * Season 5 - Baa! (cameo)
 * Season 6 - Harvey to the Rescue (cameo), No Sleep for Cranky (cameo), and Thomas, Percy and the Squeak (cameo)
 * Season 7 - The Refreshment Lady's Tea Shop, Best Dressed Engine (cameo), and Trusty Rusty (cameo)
 * Season 8 - Thomas and the Tuba (cameo), Henry and the Wishing Tree (cameo), Gordon takes Charge (cameo), Edward the Great (mentioned), Thomas and the Circus (cameo), and Percy and the Magic Carpet (cameo)
 * Season 9 - Percy and the Oil Painting (cameo) and Which Way Now? (cameo)
 * Season 10 - Follow that Flour (cameo), Seeing the Sights (cameo), The Green Controller (cameo), It's Good to be Gordon (cameo), Thomas and the Treasure (cameo), and James the Second Best (cameo)
 * Season 11 - Toby's Triumph (does not speak) and Dirty Work (cameo)

Specials: }}
 * Calling All Engines (Busy music video cameo)
 * The Great Discovery (cameo)