Minor Human Characters in the Television Series

This list is for human characters who only appear in the television series, listed in chronological order. For characters that first or only appear in the Railway Series see: Minor Human Characters in the Railway Series. For characters that appear in either the annual stories or the magazine stories see: Minor Human Characters in the Annual Stories or Minor Human Characters in the Magazine Stories respectively.

The Injured Sailor
The injured sailor appeared in the third season episode, All at Sea. After he injured his hand during the regatta, Harold brought him to Duck and Duck to Bertie, who then took him to the hospital.

The Quarrymaster
The Quarrymaster was in charge of China Clay works. When a rock-slide started at the quarry, the quarrymaster was nearly left behind, but he clambered aboard one of the trucks just in time.

The quarrymaster only appeared in the third season episodes, One Good Turn and Heroes.

Voice Actors

 * Kōzō Shioya (Japan)

The Portly Man
The Portly Man only appeared in the fourth season episode Sleeping Beauty. He wore a green jacket, a white shirt, cream trousers and a red and green bobble hat.

The Firelighter
The Firelighter once came to see why Gordon's fire would not light. He then found out that there were "gremlins" in Gordon's fire. The firelighter is a specialist workman who helps out with lighting fires for steam engines. He wears a blue coat, white shirt, black tie, and brown overalls and cap.

The firelighter was mentioned in Thomas Comes to Breakfast and A Scarf for Percy and later appeared in the fifth season episode, Gordon and the Gremlin.

Voice Actors

 * Kōzō Shioya (Japan)

The Special Visitor
The Special Visitor came to the Island of Sodor to build a new playground for the children as their old one had closed. He, along with the Fat Controller, utilised Harold to see possible areas for the new playground. As a result, rumours spread amongst the engines that they were to be replaced by Harold, but these were found to be untrue after Gordon's accident in a tunnel. From the crash, he found the perfect sand for the new playground and everyone smiled.

The special visitor appeared in the fifth season episode, Thomas and the Rumours. He was first mentioned in the 1989 magazine stories, An Important Visitor and Rumours and Speculation. In the latter story, the Fat Controller mentions his name is Mr. Walsh.

Voice Actors

 * Kōzō Shioya (Japan)

Mrs. Kyndley's Daughter
Mrs. Kindley's Daughter was to get married, but Mrs. Kyndley did not have a good luck package for her and so Percy found one, consisting of Thomas, Old Slow Coach, new buffers, and a flat truck.

Mrs. Kyndley's daughter only appeared in the fifth season episode, Happy Ever After.

Voice Actors

 * Hiromi Nishida (Japan)

Harry Topper
Harry Topper runs a fair on the Island of Sodor. He was only mentioned on a banner in Make Someone Happy.

Tiger Moth's Pilot
Tiger Moth's pilot is a show-off who has a reputation of flying too low. He later got his comeuppance after he crashed into a haystack. The Fat Controller requested that the pilot be grounded.

Although the pilot only had two lines, in the fifth season episode Sir Topham Hatt's Holiday, he appears to be rather pompous and a bit of a yes-man.

Voice Actors

 * Yasuhiko Kawazu (Japan)

The Lighthouse Keeper
The Lighthouse Keeper is in charge of warning ships that get too close to the rocky shore. In his first appearance, he warned Thomas of eroded tracks on the coastal route Once a fuse broke in the lighthouse, so Salty suggested to the Lighthouse Keeper that Fergus' flywheel be used to power the generator.

He first appeared in the fifth season episode, Something in the Air, and has made infrequent appearances ever since then. In more recent seasons, Cyril the Fogman appears to be the Lighthouse Keeper.

He also appeared in a sixth season music video and a seventh season music video.

Voice Actors

 * Kōzō Shioya (Japan; fifth season only)
 * Yūki Satō (Japan; seventh season only)

The Railway Board
These are a group of men who help run the North Western Railway and make decisions about which engines to keep. For some reason, they prefer to ride in Bertie. They also look very much alike.

Appearances

 * Season 6 - Harvey to the Rescue (do not speak)
 * Season 7 - Bulgy Rides Again (one only; cameo)

They are present in the book, Thomas' Island Tour, though none are seen.

The Dockyard Manager
The Dockyard Manager was in charge of Brendam Docks, one of the busiest dockyards on Sodor. He first appeared in the seventh season episode, Not So Hasty Puddings, and has made infrequent appearances ever since then. In Henry Gets It Wrong, Mr. Percival is the dock manager. In the CGI Series he has been replaced by the Dock Manager

Voice Actors

 * Nobuaki Kanemitsu (Japan)

The Vet
The Vet was needed when Farmer McColl's sheep started lambing during a heavy snow storm.

Appearances

 * Season 6 - Toby Had a Little Lamb

Voice Actors

 * Katsuji Mori (Japan)

The Captain
The Captain was in charge of a big ship that was heading for Sodor. During the ship's voyage, a distant lighthouse lost power. Thanks to the quick-thinking of Salty, Fergus was attached to the Lighthouse's generator, thus keeping the captain and his ship safe. The next morning, he thanked Salty and Fergus for their hard work.

Appearances

 * Season 7 - Salty's Stormy Tale

He also appeared in a seventh season music video

Voice Actors

 * Yasuhiko Kawazu (Japan)

The Fisherman
The fisherman goes out to sea to catch fish near the Fishing Village, though he can be seen working at other places.

Appearances

 * Season 6 - Percy's Chocolate Crunch (cameo)
 * Season 7 - Emily's New Coaches (cameo),  Bill, Ben and Fergus (cameo), Edward's Brass Band (cameo), The Spotless Record (cameo), Something Fishy, and Gordon and Spencer (cameo)

He also cameoed in a eighth season music video.

Voice Actors

 * Yūki Satō (Japan)

The Tailor
After the Fat Controller received a kilt as a present from Lord Callan, he had it measured for him by the tailor.

Appearances

 * Season 5 - Lady Hatt's Birthday Party (cameo)
 * Season 6 - No Sleep for Cranky (cameo)
 * Season 7 - Bad Day at Castle Loch and Best Dressed Engine (cameo)
 * Season 9 - Mighty Mac (deleted scene cameo)

He also cameoed in a tenth season music video.

Voice Actors

 * Yūsuke Numata (Japan)

Lord Callan
The Scottish-born Lord Callan is the lord of Callan Castle and the surrounding land, including the infamous Castle Loch. In the magazine story Strange Sounds, it is revealed that he has a dog named Dougal.

Television series
Lord Callan has appeared in:
 * Season 7 - Bad Day at Castle Loch
 * Season 11 - Dirty Work (cameo)

Specials:
 * The Great Discovery (cameo)

He also appeared in a tenth season learning segment.

Magazine stories

 * 2003 - Castle Celebrations!
 * 2004 - Creepy Causeway, and Monster Mistake!
 * 2005 - Strange Sounds
 * 2007 - The Scottish Connection
 * 2011 - Salty's Surprise! (mentioned). and Flag Flying! (mentioned)
 * 2013 - Strange Sounds

Lord Callan also appeared in the magazine stories, Red for Rosie, and The Grand Controller.

Voice Actors

 * Yasuhiko Kawazu (Japan)

Trivia

 * In the magazine story Monster Mistake, he is called Lord McCallan.

Dusty Miller
Dusty Miller has his own windmill for making flour on Toby's Branch Line. He is a good friend of Toby and Lady Hatt. He sometimes helps out at the Hillside Mill near the Skarloey Railway.

When his windmill was struck by lightning, Toby wanted to help. That chance came sooner than expected when Toby came across a tree and asked if he could use it to rebuild the mill. When the windmill was rebuilt, the miller named it Toby's Windmill in thanks.

Thomas once mistook him for The Man in the Hills because he was covered in so much flour.

Television series

 * Season 7 - Toby's Windmill (not named)
 * Season 12 - The Man in the Hills (not named) and Percy and the Bandstand (does not speak)

Magazine stories

 * 2002 - Percy

Voice Actors

 * Shinobu Satouchi (Japan)

Merchandise

 * Wooden Railway

Trivia

 * Early sketches for the CGI model call him "Windy Miller". This happens to be a character from the 1966 children's show "Camberwick Green".
 * In the twelfth season, he gained a moustache.

Headmaster Hastings
Headmaster Hastings is the headmaster of Strawberry Grove School. One day, Duncan was pulling an organ for the school when his whistle shot off into a field, and Headmaster Hastings used the organ as a replacement.

Headmaster Hastings only appeared in the sixth season episode Faulty Whistles, which was written by Ross Hastings. He also appeared in the magazine story, Musical Duncan. His organ would later appear in the seventh season episode Best Dressed Engine.

Voice Actors

 * Tomohisa Asō (Japan)

The Foreman
The Foreman is Miss Jenny's second-in-command. He is known for being very strict with the Pack.

Appearances

 * Season 6 - Jack Jumps In and A Friend in Need
 * Jack and the Sodor Construction Company - A Visit from Thomas, Jack Owns Up, Percy's Scary Tale, Kelly's Windy Day (does not speak), Alfie Has Kittens, and Mud, Glorious Mud

Voice Actors

 * Ryōichi Tanaka (Japan)

Dryaw FC coach
The Dryaw FC Coach has only appeared in the episode Thomas and the Moles from The Pack. He looks like the Fat Controller.

The Piano Lady
The Piano Lady only appeared in the episode Kelly's Windy Day.

The Experts
The Experts, referred to as "the expert with the red moustache" and "the expert with the fuzzy beard" have only appeared in the episode A Visit from Thomas from The Pack.

The Ice-Cream Factory Manager
The Ice-Cream Factory Manager manages the Sodor Ice Cream Factory. One summer's day, he asked Thomas to collect cream, strawberries, and cocoa powder, for the ice cream lady at the beach had run out of ice cream. After Thomas returned, he asked him if he could deliver the ice cream to the beach once it was finished, much to Thomas' disappointment, for he had wanted to help take children to the beach.

Later, when the Fat Controller asked Thomas to collect milk from the dairy to make ice cream for the children's summer party at Maithwaite, Thomas went quickly to show Emily he could be fast. When he arrived at the factory, the manager was shocked to see that the milk was almost butter. He explained to Thomas that milk turns to butter when it is shaken for a long time and sent Thomas back to the dairy to collect more milk.

Appearances

 * Season 8 - Too Hot for Thomas
 * Season 9 - Thomas' Milkshake Muddle

Voice Actors

 * Yasuhiko Kawazu (Japan; eighth season only)
 * Nobuaki Kanemitsu (Japan; ninth season only)

The Airport Manager


Following the construction of the Sodor Airport, Thomas was shunting trucks nearby, when they derailed and crashed into a nearby water tower, causing it to fall over and crack the runway. The Airport Manager inspected the damage and determined that unless it could be cleared away, the aeroplane set to land would have to go back. After most of the wreckage was cleared away, the manager telephoned to have Harvey clear the tracks, but he was on the other side of the island.

The Airport Manager only appeared in Calling All Engines!.

Voice Actors

 * Shōto Kashii (Japan)

The Famous Artist
Percy was asked to show the painter around Sodor so he could paint a picture, but the painter was fussy and complained at sights like the beach and the viaduct. Percy finally lost his temper and shouted at the painter, but the painter got an idea: paint Percy.

The painter fits the stereotypical image of a painter: he has a mustache and French accent (in the US narration) and dresses in a smock and beret.

The painter only appeared in the ninth season episode Percy and the Oil Painting.

Voice Actors

 * Shōto Kashii (Japan)

The Baker
When Thomas brought milk churns to the Bakery to make cakes for the children's summer party at Maithwaite, the baker told him that he needed butter, not milk. Thomas told him to look inside; the baker saw that the milk was now butter due to Thomas traveling fast.

Appearances

 * Season 9 - Thomas' Milkshake Muddle and Flour Power (cameo)

Voice Actors

 * Yukito Soma (Japan)

"Dusty" Dave
Dave the Miller, nicknamed "Dusty" Dave, runs his own flour business.

Thomas once sought out his help in looking for a truck of flour at the Sodor Flour Mill.

Television series

 * Season 10 - Follow that Flour
 * Season 11 - Toby's Triumph (cameo) and Thomas and the Runaway Car (cameo)

Voice Actors

 * Nobuaki Kanemitsu (Japan)

Trivia

 * In the Brazilian narration "Dusty" Dave is called "Dusty" Miller.

Alice
Alice is a young girl who lives on High Farm. She is good friends with Thomas and, presumably, Rosie. She was later seen amongst Bertie's passengers when he got stuck in the mud on his way to the medal ceremony for a brave firefighter.

Appearances

 * Season 10 - Thomas and the Birthday Mail (does not speak)
 * Season 11 - Henry's Lucky Day (cameo), Thomas and the Runaway Car (cameo), and Edward and the Mail (cameo)
 * Season 12 - Saved You!

Voice Actors

 * Sayuri Hara (Japan)

The Admiral
The Admiral was to be taken by Thomas to open the Sodor Maritime Museum, but when Thomas went on a journey looking for treasure he ended up being late, so Harold took the Admiral instead. When Thomas finally found the treasure the Admiral was soon on hand to dig it up, and declared that the treasure would be the most important thing in the museum.

Appearances

 * Season 10 - Thomas and the Treasure

Voice Actors

 * Katsunosuke Hori (Japan)

The Photographer
"Oh my! How splendid! A hard working engine with his sheep and sheepdog straight from the fields! That's the photograph I need for the front page!"

- The Photographer, Muddy Matters, sixteenth season

After a dinosaur skeleton was discovered in the mountains, Thomas took the photographer to the Transfer Yards while Rheneas took the skeleton down the mountain.

When Edward was later chosen to star on a North Western Railway poster, the photographer was hired again, this time to take a photo of Edward for the poster. He was later hired to photograph the engines for a billboard to be erected at Knapford.

He later took a photograph of Thomas and a giraffe at the Animal Park.

He used a draisine when he took pictures of the Sodor engines for a book entitled Sodor: The Great Railway. He was also present at the Farmer's Fair where he took a picture of James, Farmer McColl, Sir Topham Hatt, Farmer McColl's dog Katie, and his sheep. The photograph was featured on the front page of the Sodor Gazette newspaper. He was also one of the very important visitors that attended Dowager Hatt's Sodor tour and after party.

Appearances
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Television series

 * Season 9 - Rheneas and the Dinosaur (does not speak)
 * Season 10 - James the Second Best (does not speak)
 * Season 12 - Thomas and the Billboard
 * Season 14 - Thomas' Tall Friend (cameo)
 * Season 15 - Wonky Whistle (cameo) and Percy the Snowman (cameo)
 * Season 16 - Race to the Rescue (cameo), Express Coming Through (cameo), Flash Bang Wallop!, Thomas and the Sounds of Sodor (cameo), and Muddy Matters

Specials:
 * Day of the Diesels (cameo)

Magazine stories
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 * 2012 - Express Coming Through! (cameo), Muddy Matters (mentioned), and Thomas and the Sound of Sodor (cameo)
 * 2013 - Flash! Crash! Wallop! (speaks in speech bubble only)
 * 2014 - Muddy Matters

Voice Actors

 * Keith Wickham (UK; Flash Bang Wallop!)
 * Matt Wilkinson (UK; Muddy Matters)
 * Kerry Shale (US)
 * Jon Erling Wevling (Norway; Flash Bang Wallop!)
 * Christoffer Staib (Norway; Muddy Matters)
 * Nobuaki Kanemitsu (Japan)

Trivia

 * He speaks with an Italian accent in the US narration of Thomas and the Billboard.
 * Since the CGI switch, he gained a moustache.

The Storyteller
The storyteller was asked to open a new library, but first Thomas had to show her a special part of the line to give her inspiration for a story. Thomas, however, was delayed helping James, Emily and Percy, but luckily the storyteller knew what to do: she made a story about Thomas. She appears to be good friends with Lady Hatt.

Voice Actors

 * Nanaho Katsuragi (Japan)

The Carpenter
In the eleventh season episode Gordon and the Engineer, a signalbox broke down, slowing traffic on the Main Line to a standstill. Gordon was asked to collect an engineer from Maron, but he mistakenly collected a carpenter, who thought Gordon was taking him to Brendam.

Voices Actors

 * Kyousei Tsukui (Japan)

The Engineer
After Gordon discovered his mistake, he reversed along Thomas' line to Maron, but was stopped at Killdane by Douglas, who was stranded there. Gordon, however, had the idea of sending Douglas to Cronk to tell Donald to collect the engineer, and then ferry him up the line. The plan worked, and the line returned to normal.

He later fixed Peter Sam when he collided with some buffers and was a passenger on Bertie when he overheated. He was also one of the very important visitors that attended Dowager Hatt's tour of the island and after party.

He is known as the mechanic in the US narration.

Appearances

 * Season 11 - Gordon and the Engineer
 * Season 12 - Mountain Marvel
 * Season 14 - Being Percy (cameo)
 * Season 16 - Race to the Rescue (cameo), Express Coming Through (cameo), Percy and the Monster of Brendam (cameo), Thomas and the Sounds of Sodor (cameo), and Happy Birthday Sir! (cameo)
 * Season 17 - The Thomas Way (does not speak)

Specials:
 * King of the Railway (cameo)

Voice Actors

 * Yohei Nishina (Japan)

The Magician
"Shazam!"

- The Magician, Smoke and Mirrors, eleventh season

This magician was once hired to entertain at a party and asked Thomas to collect several objects for his grand finale. Thomas rustled everything together in time and the magician then temporarily gift-wrapped Thomas in them.

The Magician has a stereotypical Italian accent and wears a tuxedo and top hat.

Appearances

 * Season 11 - Smoke and Mirrors

Voice Actors

 * Masashi Ebara (Japan)

The School Choir
The School Choir were on their way to a concert when Thomas broke down. The choir consists of four children and one adult choirmaster. The choir members go to Strawberry Grove School.

Appearances

 * Season 11 - Thomas in Trouble (vocalises)

The Dairy Manager
The Dairy Manager appeared in Thomas and the Stinky Cheese.

Kuffy the Clown
Kuffy the Clown often entertains children at the stations on the Skarloey Railway. His necklace of bells is apparently crucial to his success.

His costume is similar to Mr. Bubbles' and Mr. Giggles'.

Television series

 * Season 8 - Thomas and the Circus (does not speak)
 * Season 11 - Thomas and the Lighthouse (cameo) and Ding-a-Ling (does not speak)

Specials:
 * The Great Discovery (cameo)

Magazine Stories

 * 2007 - Ding-a-Ling! (mistaken for Bobo the Clown; does not speak)

The Policeman
The Policeman patrols locations along the Skarloey Railway. Madge once sprayed him with snow and he was later present at the Narrow Gauge Engine Rally.

There was also a policeman present during the rescue of a whale at Bluff's Cove.

Appearances

 * The Pack - Kelly's Windy Day (cameo) and Mud, Glorious Mud
 * Season 11 - Cool Truckings and Wash Behind Your Buffers
 * Season 19 - Toad and the Whale (cameo)

Mr. Giggles
Mr. Giggles is the famous clown who entertained children during Knapford Station's birthday celebration.

Appearances

 * Season 12 - Thomas and the Billboard (does not speak)

Trivia

 * He resembles Mr. Bubbles.

The Tree Specialists
The Tree Specialists, also known as The Special Woodsmen, do many tasks related to trees. They specialise in fixing damaged trees. They occasionally work at the Whispering Woods.

Appearances
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Television series

 * Season 12 - Henry Gets It Wrong (does not speak)
 * Season 13 - Thomas and the Pigs (cameo)
 * Season 14 - Thomas' Tall Friend (cameo) and Diesel's Special Delivery (cameo)
 * Season 15 - Gordon and Ferdinand (one only; cameo), Percy's New Friends (cameo), Edward the Hero (cameo), Big Belle (cameo), Wonky Whistle (cameo) and Tree Trouble (cameo)
 * Season 16 - Race to the Rescue (cameo), Salty's Surprise (cameo), Muddy Matters (cameo) Welcome Stafford (cameo) and Happy Birthday Sir! (one speaks)

Specials:
 * Day of the Diesels

Magazine stories
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 * 2010 - Henry Gets It Wrong! (do not speak)
 * 2012 - Thomas and the Pigs (cameo), Percy's New Friends (cameo), and Wonky Whistle (cameo)

Voice Actors
Some of the specialists speak in Day of the Diesels and one speaks in the sixteenth season, but it is currently unknown who voices them.

The Percival Children
Mr. and Mrs. Percival have five children, including twins, Patrick and Pansy. Oddly, the twins are redheads, unlike their parents. On their birthday, they were given a trip in a hot air balloon as a present.

Television series

 * Season 12 - The Party Surprise (cameo), Duncan and the Hot Air Balloon (do not speak), The Man in the Hills (cameo), and Push Me, Pull You (cameo)

Magazine stories

 * 2006 - Really Useful Ride (not named; mentioned)
 * 2010 - The Birthday Ride (do not speak)

Trivia

 * A magazine fact file details the names of the children as Peter, Paul, Patrick, Pansy, and Penny. However, this cannot be correct as the television series episodes show the twins with two girls and one boy. And even then they are not always the same children.

Miss Mary Marvel
Miss Mary Marvel is a famous storyteller who came to the Skarloey Railway to tell a story about Proteus.

Appearances

 * Season 12 - Mountain Marvel (does not speak)

The Bargeman
The Bargeman owns a barge used to transport loads along the canals of the Skarloey Railway. He seems to be familiar with some of the engines on the narrow gauge railway as well as Colin. He appears to own the "Sodor Maid" canal boat. He was also one of the very important visitors that attended Dowager Hatt's tour of Sodor and party.

Television series

 * Season 12 - The Party Surprise
 * Season 15 - Gordon and Ferdinand (cameo), Edward the Hero (cameo), Big Belle (cameo), Kevin the Steamie (cameo), and Wonky Whistle (cameo)
 * Season 16 - Express Coming Through (cameo), Muddy Matters (cameo), and Happy Birthday Sir! (cameo)

Magazine stories

 * 2012 - Big Belle (cameo)

The Fireman
The Fireman is a brave and heroic firefighter. He once saved Lady Hatt's cat from a tree and was presented with a medal at a special medal ceremony held at Maithwaite by Sir Topham and Lady Hatt. He now appears to be working with Flynn. He also appears in Old Slow Coach when the workmen's hut burns down and when James' fuel trucks catch fire.

Television series

 * Season 12 - Saved You! (does not speak)
 * Season 15 - Big Belle (cameo), Wonky Whistle (cameo), Tree Trouble (cameo), and Fiery Flynn (cameo)
 * Season 16 - Race to the Rescue (cameo) and Muddy Matters (cameo)

Specials:
 * Day of the Diesels
 * King of the Railway (cameo)

Magazine stories

 * 2011 - Flaming Flynn (cameo)
 * 2012 - Wonky Whistle (cameo) and Big Belle (cameo)

The Balloon Repairman
The Balloon Repairman once repaired the Red Balloon so that the Percival twins could take a birthday ride. He didn't have enough material with him to mend the balloon so he had to use Duncan's birthday banner.

Appearances

 * Season 12 - Duncan and the Hot Air Balloon

Voice actors

 * Michel Lasorne (France and French speaking Canada)

Trivia

 * In the UK and French narrations, the balloon repairman has the same voice as the Fat Controller.

Mr. Bubbles
Mr. Bubbles is a clown famous for blowing very big bubbles and performing with very large balloons. The hat he wears during performances looks like a funnel Thomas once had to wear.

Television series

 * Season 13 - Slippy Sodor
 * Season 14 - Pop Goes Thomas and Thomas and the Snowman Party
 * Season 15 - Up, Up and Away! and Wonky Whistle (cameo)
 * Season 16 - Muddy Matters (cameo)

Magazine stories

 * 2010 - Bubble Trouble
 * 2011 - Pop Goes Thomas
 * 2012 - Up, Up and Away!
 * 2013 - Special Surprise and The Snowman's Hat

Voice Actors

 * Keith Wickham (UK; thirteenth season onwards)
 * Michael Brandon (US; thirteenth-fifteenth seasons)
 * Thierry Kazazian (France and French speaking Canada)
 * Nobuaki Kanemitsu (Japan)
 * Ernesto Lezama (Mexico)
 * Fabian Harloff (Germany)
 * Christian Greger Strøm (Norway; thirteenth season onwards)
 * Jarosław Domin (Poland; thirteenth season onwards)

Trivia

 * In the Norwegian narration, Mr. Bubbles is called "Mr. Bubbleman".

Merchandise

 * Wind-Up (with Mail Van; Japan only)

The Mainland Controller
The Mainland Controller is in charge of the Mainland Railway. Percy mentioned him when he told Thomas how fun Charlie is.

Appearances

 * Season 13 - Play Time (mentioned)

Bridget Hatt's Friends
Bridget Hatt's friends are first seen going to Bridget Hatt's birthday party. Their favourite colour is pink.

Television series

 * Season 13 - Tickled Pink

Magazine Stories

 * 2011 - Tickled Pink (do not speak)

Voice Actors

 * Teresa Gallagher (UK; thirteenth season onwards)
 * Jules de Jongh (US; thirteenth season onwards)
 * Lena Meieran (Norway; thirteenth season onwards)

The Teacher
The Teacher is a character who first appeared in the twelfth season. She works as a school teacher and is a frequent user of the North Western Railway. She can sometimes be seen with a man and a small boy which may be her husband and son. One of her hobbies is bird watching. She was also one of the very important visitors that attended Dowager Hatt's Sodor tour and party.

Appearances
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Television series

 * Season 12 - Percy and the Bandstand (cameo)
 * Season 13 - Time For a Story, Slippy Sodor (cameo), Thomas and the Runaway Kite (cameo), The Biggest Present of All (cameo), Henry's Good Deeds (cameo), and Hiro Helps Out (cameo)
 * Season 14 - Thomas' Tall Friend (cameo), James in the Dark (cameo), Charlie and Eddie (cameo), Pop Goes Thomas (cameo), Being Percy (cameo), and Thomas and Scruff (cameo)
 * Season 15 - Gordon and Ferdinand (cameo), Edward the Hero (cameo), Happy Hiro (cameo), Wonky Whistle (cameo), Tree Trouble (cameo), and Fiery Flynn (cameo)
 * Season 16 - Race to the Rescue (cameo), Express Coming Through (cameo), Thomas and the Rubbish Train (cameo), Thomas and the Sounds of Sodor (cameo), Sodor Surprise Day (cameo), Muddy Matters (cameo), Whiff's Wish (cameo), Welcome Stafford (cameo), and Happy Birthday Sir! (cameo)
 * Season 17 - The Switch (cameo), Percy's Lucky Day (cameo), Bill or Ben? (cameo), and The Afternoon Tea Express (cameo)
 * Season 18 - Old Reliable Edward (cameo), Signals Crossed (cameo), Duck and the Slip Coaches (cameo), Thomas and the Emergency Cable (cameo), Duncan and the Grumpy Passenger (cameo), Spencer's VIP (cameo), Last Train for Christmas (cameo), The Perfect Gift, Emily Saves the World (cameo), Timothy and the Rainbow Truck (cameo), Marion and the Dinosaurs (cameo) and Samson at Your Service (cameo)
 * Season 19 - Toad and the Whale (cameo) Lost Property (not named; does not speak) and Henry Spots Trouble (cameo)

Specials:
 * Misty Island Rescue (cameo)
 * Day of the Diesels (cameo)
 * Blue Mountain Mystery (cameo)
 * Tale of the Brave (cameo)
 * The Adventure Begins (cameo)

Magazine stories
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 * 2010 - Play Time (cameo)
 * 2011 - Time For a Story (speaks in speech bubble only)
 * 2012 - Thomas and the Sound of Sodor (cameo)
 * 2013 - Time For a Story (speaks in speech bubble only)
 * 2014 - Thomas Takes a Shortcut (cameo)

Voice Actors

 * Teresa Gallagher (UK; thirteenth season onwards, US; eighteenth season)
 * Jules de Jongh (US; thirteenth season)
 * Yūko Nishi (Japan; thirteenth season onwards)
 * Benedikte Kruse (Norway: thirteenth season onwards)
 * Ewa Serwa (Poland; thirteenth season onwards)
 * Blanche Ravalec (France and French speaking Canada)

The Other Teacher
This teacher was once a passenger on Rheneas' train. She was the teacher of a group of kids while they were on a trip to the Skarloey Railway. Rheneas went down the wrong track during the trip and went very fast, almost causing the Teacher to lose her hat. Then, he splashed under a waterfall and the Teacher covered her eyes. She was glad when the trip was over and was looking forward to tea. She only appeared in the seventh season episode, Rheneas and the Roller Coaster.

Voice Actors

 * Fu Suzuki (Japan)

Trivia

 * The Teacher was really the Storyteller dressed up.

The Bird Watcher
"Well done, Henry!"

- The Bird Watcher, Henry's Good Deeds, thirteenth season

The Bird Watcher is a fan of bird watching and a supporter of Sodor United football team. He was also one of the very important visitors that attended Dowager Hatt's tour of the island and party. He somewhat resembles Sir Topham Hatt.

Appearances
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Television series

 * Season 13 - Henry's Good Deeds, Thomas and the Runaway Kite (cameo), and The Biggest Present of All (cameo)
 * Season 14 - James in the Dark (cameo), Pingy Pongy Pick Up (cameo), Being Percy (cameo), Merry Winter Wish (cameo), Thomas and the Snowman Party (cameo), Jitters and Japes (cameo), and Merry Misty Island (cameo)
 * Season 15 - Happy Hiro (cameo), Wonky Whistle (cameo), and Fiery Flynn (cameo)
 * Season 16 - Express Coming Through (cameo), Percy and the Monster of Brendam (cameo), Ho Ho Snowman (cameo), Thomas and the Sounds of Sodor (cameo), Sodor Surprise Day (cameo), Emily's Winter Party Special (cameo), and Happy Birthday Sir! (cameo)
 * Season 17 - Scruff's Makeover (cameo), Gordon Runs Dry (cameo), Calm Down Caitlin (cameo), Bill or Ben? (cameo), Santa's Little Engine (cameo), The Afternoon Tea Express (cameo), and Thomas' Shortcut (cameo)
 * Season 18 - Signals Crossed (cameo), Duck and the Slip Coaches (cameo), Thomas and the Emergency Cable (cameo), Duncan and the Grumpy Passenger (cameo), Missing Gator (cameo), Last Train for Christmas (cameo), Duncan the Humbug (cameo), Marion and the Dinosaurs (cameo) and Samson at Your Service (cameo)
 * Season 19 - Who's Geoffrey?, Lost Property (cameo) and Henry Spots Trouble (cameo)

Specials:
 * Blue Mountain Mystery (cameo)
 * King of the Railway (cameo)
 * Tale of the Brave (cameo)

Magazine Stories
}}
 * 2010 - Henry's Good Deed
 * 2012 - Thomas and the Sound of Sodor (cameo)
 * 2014 - Thomas Takes a Shortcut (cameo)

Voice Actors

 * Matt Wilkinson (UK; thirteenth season onwards)
 * Martin Sherman (US; Henry's Good Deeds only)
 * Steven Kynman (US; Who's Geoffrey?)
 * Nobuaki Kanemitsu (Japan; thirteenth season onwards)
 * Anders Sundstedt (Norway; thirteenth season onwards)
 * Paweł Galia (Poland; thirteenth season onwards)
 * Ernesto Lezama (Mexico; thirteenth season onwards)

The Search and Rescue Manager
The Sodor Search and Rescue Centre Manager also known as The Search and Rescue Manager is in charge of the Sodor Search and Rescue Centre.

Appearances

 * Season 14 - Henry's Health and Safety (mentioned)
 * Season 15 - James to the Rescue
 * Season 19 - Toad and the Whale

Voice Actors

 * Matt Wilkinson (UK)
 * Glenn Wrage (US)
 * Daiki Nakamura (Japan)
 * Sigbjørn Solheim (Norway)

The Dock Manager
The Dock Manager is in charge of Brendam Docks. He wears a white shirt and overalls. His office is located inside the Sodor Shipping Company building.

Appearances
{{Scroll box|

Television Series

 * Season 13 - The Early Bird (does not speak)
 * Season 16 - Bust My Buffers!
 * Season 17 - Gone Fishing
 * Season 18 - Toad's Bright Idea, Long Lost Friend, and Emily Saves the World (cameo)
 * Season 19 - Who's Geoffrey?

Specials: }}
 * Misty Island Rescue
 * King of the Railway (mentioned)
 * Tale of the Brave

Voice Actors

 * Matt Wilkinson (UK; Misty Island Rescue onwards)
 * Steven Kynman (UK; Tale of the Brave only)
 * William Hope (US; Misty Island Rescue onwards)
 * Keith Wickham (US; Who Geoffrey?)
 * Nobuaki Kanemitsu (Japan; Misty Island Rescue and seventeenth season)
 * Daiki Nakamura (Japan; sixteenth season only)
 * Kiyonobu Suzuki (Japan; Tale of the Brave)
 * Kōichi Sakaguchi (Japan; eighteenth season)
 * Gerhart Hinze (Germany; Misty Island Rescue)
 * Carsten Krabbe (Germany; Tale of the Brave)
 * Helge Winther Larsen (Norway; Misty Island Rescue onwards)
 * Øyvind Borgemoen Lyse (Norway; Tale of the Brave only)
 * Piotr Bąk (Poland; eighteenth season onwards)
 * Óscar Bonfiglio (Mexico; seventeenth season onwards)

Trivia

 * In Misty Island Rescue and the sixteenth season he only had a moustache, but ever since the seventeenth season, he has grown a beard. His older model is used as a generic dock worker.

Sodor United Football Team
The Sodor United Football Team is a football team that is based on Sodor. Emily was once tasked with the job of washing the team's kits but got distracted trying to help her friends.

Television Series

 * Season 14 - Pingy Pongy Pick Up
 * Season 15 - Emily and Dash (cameo), Edward the Hero (cameo), Wonky Whistle (cameo), and Fiery Flynn (cameo)
 * Season 16 - Muddy Matters (cameo)
 * Season 18 - Emily Saves the World (mentioned)

Magazine stories

 * 2012 - Wonky Whistle (cameo) and Team Spirit Time!
 * 2014 - Muddy Matters (cameo)

Voice Actors
When Emily gives the team their clean kits, the team cheers. In the UK version, it can be assumed that the cheers were provided by Ben Small, Keith Wickham, and Matt Wilkinson.

The Laundry Lady
The Laundry Lady is a cleaning lady who washes Sodor's washing. She also washed the Sodor United football team's kits.

Television series

 * Season 14 - Pingy Pongy Pick Up
 * Season 15 - Happy Hiro (cameo)
 * Season 16 - Happy Birthday Sir! (cameo)

Specials:
 * Blue Mountain Mystery (cameo)

Magazine stories

 * 2012 - Team Spirit Time!

Voice Actors

 * Teresa Gallagher (UK; fourteenth season onwards)
 * Jules de Jongh (US; fourteenth season onwards)
 * Hiro Nakajima (Japan; fourteenth season onwards)
 * Ewa Serwa (Poland; fourteenth season onwards)
 * Lena Meieran (Norway; fourteenth season onwards)
 * Dulce Guerrero (Mexico; fourteenth season onwards)
 * Blanche Ravalec (France and French speaking Canada)

The Schoolchildren
"Hooray for Diesel! Now we won't be wet! Hip, hip, hooray for Diesel!" "Well done Diesel!"

- the schoolchildren, Diesel's Special Delivery, fourteenth season

The Schoolchildren were upset because they had to stand in the rain when their school's roof leaked. When Diesel arrived at the school with the slate to fix the roof, they shouted and cheered for him.

A schoolboy later cheered for Flynn when the fire engine arrived to fight a fire. A group of children once commented on Stafford not making any noise, prompting the electric engine to learn some steam engine noises.

Appearances

 * Season 13 - Thomas and the Runaway Kite (cameo) and Time For a Story
 * Season 14 - Diesel's Special Delivery
 * Season 15 - Gordon and Ferdinand and Fiery Flynn (cameo)
 * Season 16 - Race to the Rescue (a schoolboy) and Thomas and the Sounds of Sodor (cameo)
 * Season 17 - Steamie Stafford and Not Now, Charlie!
 * Season 18 - Old Reliable Edward, Disappearing Diesels and Thomas and the Emergency Cable
 * Season 19 - Lost Property

Voice Actors

 * In the UK, Teresa Gallagher provides the voices of the boy at Maithwaite station, all of the children in Diesel's Special Delivery, the schoolboy in Race to the Rescue, the children in Gordon and Ferdinand, the children at Bluff's Cove in Toby and Bash, all of the children that speak in Steamie Stafford and the children in Now Now, Charlie! In the US narration, the children in Diesel's Special Delivery, Gordon and Ferdinand, Steamie Stafford and Lost Property are all voiced by Jules de Jongh.

Trivia

 * One of the boys who is seen a lot in the television series is revealed to be named George in a magazine story.

The Railway Inspectors
"I wasn't sure, but now I know the Fat Controller's Railway is the best!"

- The Railway Inspector, Thomas in Charge, fourteenth season

The Railway inspectors, called the railroad inspectors in the US narration of Thomas in Charge, are men who inspect railways. Thomas tried to impress one of them, but only succeeded in causing havoc; covering both the inspector and Sir Topham Hatt in coal dust. Thomas was given a chance to put everything right and the inspector was very impressed with the Fat Controller's Railway. He was one of the very important visitors that attended Dowager Hatt's tour of Sodor and after party.

He returned to inspect the island once again, but with two other inspectors that look like him. When they went to inspect the Sodor Search and Rescue Centre, he and the other inspectors weren't sure if having both Belle and Flynn is really necessary. However, Sir Topham Hatt persuaded them that it's much safer with two.

Two of the railway inspectors came to inspect the North Western Railway, but proved to be grumpy and hard to impress. They eventually showed a change of heart to the railway after Thomas returned a lost watch to one of the inspectors, which was given to the inspector for working for the railway company for twenty years.

A Railway Inspector, presumably the same one, is mentioned in the magazine story Caroline's Cruise. This story reveals that he lives on the Mainland.

Television series

 * Season 14 - Thomas in Charge
 * Season 15 - Wonky Whistle (cameo)
 * Season 16 - Express Coming Through (cameo) and Thomas and the Sounds of Sodor (cameo)
 * Season 17 - Too Many Fire Engines
 * Season 19 - Lost Property (only two)

Magazine stories

 * 2011 - Thomas in Charge (does not speak)
 * 2012 - Wonky Whistle (cameo) and Thomas and the Sound of Sodor (cameo)
 * 2013 - Too Many Fire Engines! (cameo)

Voice Actors
Railway Inspector #1: Railway Inspector #2: Railway Inspector #3:
 * Matt Wilkinson (UK; fourteenth season only)
 * Kerry Shale (US; fourteenth season only)
 * Keith Wickham (UK/US; seventeenth season only)
 * Bob Golding (UK/US; nineteenth season)
 * Nobuaki Kanemitsu (Japan; fourteeth season onwards)
 * Christoffer Staib (Norway; fourteenth season onwards)
 * Jarosław Boberek (Poland; fourteenth season onwards)
 * Steven Kynman (UK/US; seventeenth season onwards)
 * Hiroo Sasaki (Japan; seventeenth season onwards)
 * William Hope (UK/US; seventeenth season onwards)
 * Shōto Kashii (Japan; seventeenth season onwards)

The Ginger-haired Boy
The Ginger-haired Boy is a little boy with ginger hair and glasses who has appeared in various episodes since the twelfth season. He once asked Thomas to find a hat for the children's snowman before the "Snowman Party" begins.

Appearances

 * Season 12 - Thomas and the Billboard (cameo), Steady Eddie (cameo), Rosie's Funfair Special (cameo), Mountain Marvel (cameo), Heave Ho Thomas! (cameo), and Percy and the Bandstand (cameo)
 * Season 13 - The Lion of Sodor (cameo), Double Trouble (does not speak), Thomas and the Pigs (does not speak), and Hiro Helps Out (cameo)
 * Season 14 - Thomas' Tall Friend (cameo), Pingy Pongy Pick Up (cameo), Diesel's Special Delivery, Pop Goes Thomas (cameo), Thomas and the Snowman Party and Henry's Magic Box (cameo)
 * Season 15 - Toby and Bash, Emily and Dash, Edward the Hero (cameo), James to the Rescue (cameo),  Let it Snow (cameo), Percy the Snowman, and Fiery Flynn (cameo)
 * Season 16 - Ho Ho Snowman (cameo) and Welcome Stafford (cameo)
 * Season 17 - Santa's Little Engine (cameo), No Snow for Thomas (cameo) and The Missing Christmas Decorations (cameo)
 * Season 18 - Duck and the Slip Coaches (cameo), Spencer's VIP (cameo), Duncan the Humbug (cameo), The Perfect Gift (cameo), Timothy and the Rainbow Truck (cameo) and Emily Saves the World (cameo)
 * Season 19 - Toad and the Whale (cameo), Lost Property (cameo), and Henry Spots Trouble (cameo)

Specials:
 * Hero of the Rails (cameo)
 * Tale of the Brave (cameo)
 * The Adventure Begins (cameo)

Voice Actors

 * Teresa Gallagher (UK/US; fourteenth season onwards)
 * Satowa Tanaka (Japan; fourteenth season onwards)
 * Lena Meieran (Norway; fourteenth season onwards)

The Island Inspector
"Very good work, Gordon. Very good work, indeed!"

- The Island Inspector, O the Indignity, fourteenth season

The Island Inspector is a man who checks that the island is running well and looking well. Before his visit, Sir Topham Hatt insists that everything is cleaned on a day that he calls "Clean Sodor Day".

Appearances

 * Season 14 - O the Indignity

Voice Actors

 * Matt Wilkinson (UK; fourteenth season onwards)
 * Shigenori Sōya (Japan; fourteenth season onwards)
 * Jarosław Boberek (Poland; fourteenth season onwards)

It is currently unknown who voiced him in the US version.

Trivia

 * He looks and acts likes one of The Railway Board members from the sixth season or The Railway Inspector from the same season.

The Blond-haired Boy
The Blond-haired Boy is a little boy with blond hair and blue eyes. He once broke his leg and needed to get back to Sodor before Christmas, and luckily Connor got him there in time.

Voice Actors

 * Matt Wilkinson (UK; fourteenth season only)
 * Teresa Gallagher (UK; fifteenth season onwards)
 * William Hope (US; fourteenth season only)
 * Jules de Jongh (US; fifteenth season onwards)
 * Takayuki Kawasugi (Japan; fourteenth and fifteenth seasons)
 * Noriko Shitaya (Japan; eighteenth season onwards)
 * Benedikte Kruse (Norway; fourteenth and fifteenth seasons)
 * Joanna Pach (Poland)

The Railway Coal Inspector
"Hooray for Henry!"

- The Railway Coal Inspector, Henry's Happy Coal, fifteenth season

The Railway Coal Inspector, called the Railroad Coal Inspector in the US narration, inspects coal on the railways. He once visited Sodor to study Henry's special coal, but Henry was unaware that he was a coal inspector and wanted to impress him, so he took on normal coal. The coal inspector later tells Henry that he should be very proud of his special coal. He was also one of the very important visitors that attended Dowager Hatt's tour of the island and party.

Television series

 * Season 15 - Henry's Happy Coal and Wonky Whistle (cameo)
 * Season 16 - Express Coming Through (cameo)

Magazine Stories

 * 2012 - Henry's Happy Coal

Voice Actors

 * Keith Wickham (UK; fifteenth season onwards)
 * Kerry Shale (US; fifteenth season onwards)
 * Christian Greger Strøm (Norway; fifteenth season onwards)
 * Nobuaki Kanemitsu (Japan; fifteenth season onwards)

Dowager Hatt's Friends
Dowager Hatt's Friends are two elderly ladies. They often go on trips with Bertie to different places, such as Bluff's Cove. They also seem to be thrill-seekers like Dowager Hatt. One is occasionally seen without the other. Sometimes they can be seen with an elderly gentleman whom they seem to be good friends with (one of the ladies can even be seen kissing him at one point). They were some of the very important visitors that attended Dowager Hatt's tour of the island and after party at Knapford. One of them was presented with a bouquet of flowers from a member of the railway staff on Sodor Surprise Day.

Appearances
{{Scroll box|

Television Series

 * Season 15 - Stop that Bus! (do not speak), Stuck on You (cameo), Kevin the Steamie (cameo), and Wonky Whistle (one only; cameo)
 * Season 16 - Race to the Rescue (one only; cameo), Express Coming Through (cameo), Sodor Surprise Day (one only; cameo), Muddy Matters (one only; cameo), Whiff's Wish (one only; cameo), and Welcome Stafford (one only; cameo)
 * Season 17 - Kevin's Cranky Friend (cameo), Scruff's Makeover (one only; cameo), Gordon Runs Dry (cameo), Calm Down Caitlin (one only; cameo), Henry's Hero (one only; speaks only in Japanese dub), Not Now, Charlie! (one only; cameo), Percy's Lucky Day (cameo), and Bill or Ben? (one only; cameo)
 * Season 18 - Old Reliable Edward (cameo), Not So Slow Coaches (one only; cameo), Duck in the Water (cameo), Duck and the Slip Coaches (cameo), Thomas and the Emergency Cable (cameo), Missing Gator (one only; cameo), Spencer's VIP (one only; cameo), Duncan the Humbug (cameo), Marion and the Dinosaurs (cameo) and Samson at Your Service (cameo)
 * Season 19 - Henry Spots Trouble (cameo)

Specials:
 * King of the Railway (one only; cameo)
 * Tale of the Brave (cameo)
 * The Adventure Begins (cameo)

Magazine Stories

 * 2012 - Where's That Bus? (do not speak), Express Coming Through! (cameo), and Welcome Stafford (one only; cameo)
 * 2014 - The Afternoon Tea Express (cameo)}}

Voice Actors

 * Noriko Shitaya (Japan; Henry's Hero)

The Great Composer
The Great Composer visited Sodor looking for inspiration. Unfortunately, the wind blew away the song he wrote and his concert was performed by Thomas, Percy, James, Gordon, Emily and Mavis. It was received well by the audience.

Television series

 * Season 16 - Thomas and the Sounds of Sodor

Specials:
 * The Adventure Begins (cameo)

Magazine stories

 * 2012 - Thomas and the Sound of Sodor (does not speak)

Voice Actors

 * Keith Wickham (UK/US; sixteenth season onwards)
 * Nobuaki Kanemitsu (Japan; sixteenth season onwards)
 * Jon Erling Wevling (Norway; sixteenth season onwards)
 * Jarosław Boberek (Poland; sixteenth season onwards)
 * Juan Navarro Torelló (Spain)

Trivia

 * He speaks with an Austrian accent.

The Thieves
Back when King Godred was the king of Sodor, three thieves broke into Ulfstead Castle and stole the king's golden crown, hiding it in a chest hidden in Ulfstead Mine. The thieves were eventually caught, but the crown was never seen again until it was rediscovered by Stephen many centuries later.

Appearances
Specials:
 * King of the Railway (do not speak)

The Two Climbers
The Two Climbers were stranded on the cliffs by Callan Castle while climbing. Luckily, Harold came to rescue them.

Television series

 * Season 17 - The Thomas Way (do not speak)

The Welsh Bird Watcher
"I'm sorry. I got a little over excited. I thought I heard the sound of a very rare bird I've been looking for and I wanted to see it! So I pulled the emergency cable. In any case, it's bound to have flown away now."

- the Welsh Bird Watcher explaining why he pulled the emergency cable, Thomas and the Emergency Cable, eighteenth season

The Welsh Bird Watcher regularly traveled up and down Thomas' Branch Line looking through a pair of binoculars. This confused Thomas, Annie and Clarabel who thought he was an inspector. Thomas decided to ask the man who said he was not an inspector at all; he was actually a bird watcher looking for a very rare bird.

Later, the bird watcher pulled the emergency cable inside Annie in a moment of excitement. He explained that he had heard the rare bird and wanted to have a look at it. The guard sternly told the man that spotting a bird was not an emergency. When Thomas tried to pull away, there was a problem; Annie had developed a wheel flat and could not move properly. All of the passengers had to squeeze into Clarabel and they were very cross with the bird watcher. Thomas was cross about having to leave Annie behind, too. The Fat Controller scolded the bird watcher who apologized for his actions.

Thomas refused to forgive the man for damaging Annie and refused to pick him up the next day which caused Thomas to be reprimanded by the Fat Controller. Some time later, the Welsh bird watcher managed to find his rare bird at Maithwaite.

He is not to be confused with the the bird watcher who appeared in the thirteenth season episode, Henry's Good Deeds.

He seems to be acquainted with The Lady in the Pink Shirt as he was seen with his arm around her in Samson at Your Service.

Appearances

 * Season 18 - Thomas and the Emergency Cable, The Perfect Gift (cameo), Samson at Your Service (cameo) and Emily Saves the World (cameo)

Specials:
 * The Adventure Begins (cameo)

Voice Actors

 * Joe Mills (UK/US)
 * Shōto Kashii (Japan)
 * Jan Kulczycki (Poland)
 * Silvio Toledo (Brazil)
 * César Izaguirre (Mexico)

The Lady with the Big Hat
"I say, that was my stop back there! I need to get off the train!"

- the Lady with the Big Hat, Thomas and the Emergency Cable, eighteenth season

The Lady with the Big Hat pulled the emergency cable when Thomas refused to stop at her station to pick up the the Welsh Bird Watcher. Earlier on, Annie and Clarabel had joked that her hat would be too big to fit through their carriage doors.

Appearances

 * Season 17 - Not Now, Charlie! (cameo)
 * Season 18 - Duck and the Slip Coaches (cameo), Thomas and the Emergency Cable, Duncan the Humbug (cameo), The Perfect Gift (cameo) and Samson at Your Service (cameo)

Specials:
 * The Adventure Begins (cameo)

Voice Actors

 * Teresa Gallagher (UK/US; eighteenth season onwards)
 * Chiaki Mori (Japan)
 * Anna Apostolakis (Poland)

Trivia

 * There are different models of her seen, one with a hat and one without a hat.

The Grumpy Passenger
"Oh, dear, no. It’s not good enough. Oh, yes, of course. Oh dear. Call this a railway? Huh. Dreadful. Every day something goes wrong. So predictable. Seats uncomfortable, trains always late. Oh dear, oh dear, oh dear!"

- the Grumpy Passenger, Duncan and the Grumpy Passenger, eighteenth season

The Grumpy Passenger is a man who rides on Duncan's train everyday. The man is constantly complaining about everything. One day, Duncan decided he had had enough of the man and tried to do everything he could to stop the complaining. No matter what he did, the man still complained. After causing a lot of trouble, the Thin Controller told Duncan that the man was well-known for being extremely grumpy and finding something to moan about. Lesson learned, Duncan decided to ignore the man in future.

He is always checking his pocket watch, often reads the Sodor Times newspaper and carries a flask of tea.

Appearances

 * Season 18 - Thomas and the Emergency Cable (cameo), Duncan and the Grumpy Passenger, Duncan the Humbug (cameo), and The Perfect Gift (cameo)
 * Season 19 - Toad and the Whale (cameo)

Voice Actors

 * Keith Wickham (UK/US)
 * Kōichi Sakaguchi (Japan)
 * Jarosław Domin (Poland)
 * Roberto Mendiola (Mexico)

The Deputy Minister
"I came here to present you with a transport award, Sir Topham Hatt, but I'm not very impressed with my transportation so far! And I will not travel back to the Mainland with this engine!"

- The Deputy Minister speaking about Spencer, Spencer's VIP, eighteenth season

The Deputy Minister arrived on Sodor to present Sir Topham Hatt with an award for "Services to Transport". The deputy minister arrives on Spencer, but Spencer is so busy trying to get the minister to the station in time, that he causes confusion and is diverted onto a branch line. When they finally do arrive at Knapford, the deputy minister says he is not impressed and refuses to travel home with Spencer. Throughout the day, the other engines all compete to be given the special job of taking the minister home. Due to all their rushing about, the engines cause a lot of trouble. The Fat Controller offers to lend the minister his car to get home, but Spencer says that he has learned from his mistakes and that he wants a second chance. The minister agrees to give both Spencer and the railway a second chance. The minister returns to Sodor the next day and is impressed with what he sees while the engines work normally. He then presents a special trophy to Sir Topham Hatt.

The Deputy Minister lives on the Mainland and reads the Sodor Times newspaper. He can be firm at times, but can also be understanding.

Appearances

 * Season 18 - Spencer's VIP

Voice Actors

 * Tim Whitnall (UK/US)
 * Ryuzou Ishino (Japan)

The Groundsman
The Groundsman also known as The Grounds Keeper works on Sir Robert Norramby's estate tending to the grounds.

Appearances

 * Season 17 - The Switch (mentioned)
 * Season 18 - Millie and the Volcano

Voice Actors

 * Keith Wickham (UK/US)
 * Kenta Miyake (Japan)

The Postman
"Follow that train!"

- The Postman, Samson Sent for Scrap, eighteenth season

The Postman delivers mail on the Island of Sodor. Once, Samson mistook his bike as some scrap which angered him. He chased after Samson and his truck of scrap and managed to get to the scrap yard, with the aid of Bertie, just in time to save his bike.

Appearances

 * Season 18 - Samson Sent for Scrap

Trivia

 * He resembles Tom Tipper.

Voice Actors

 * Keith Wickham (UK/US)
 * Katsuhiro Tokuishi (Japan)

Mr. Bennett
Mr. Bennett is a driver on Sodor. He once called Mr. Perkins to tell him he was dressing up as a cowboy for a costume party.

Appearances
Television series It appears on the Pop Goes Thomas DVD.
 * Common Room Segments: Mr. Perkins' Fancy Costume

Mr. Hobson
Mr. Hobson is the manager of the Coaling Plant. He has been mentioned by Mr. Perkins.

Appearances
Television series
 * Common Room Segments: Mr. Perkins' Fancy Costume (Pop Goes Thomas DVD) and Mr. Perkins Snowed In (Merry Christmas, Thomas! DVD)

Sally
Sally is a girl who wrote a letter to Mr. Perkins.

Appearances
Television series It appears on the The Thomas Way DVD.
 * Mr. Perkins' Postcards: Blue Mountain Quarry

Mr. Nakamura
Mr. Nakamura is a man who lives in Japan, who wrote a letter to Mr. Perkins.

Appearances
Television series It appears on the Santa's Little Engine DVD.
 * Mr. Perkins' Postcards: Ulfstead Castle

Mr. Edwards
Mr. Edwards is a signalman on Sodor. He once left his signalbox to get some coal for the fireplace and left Mr. Perkins to answer some fanmail. He has only been mentioned.

Appearances
Television series It appears on the Santa's Little Engine DVD.
 * Mr. Perkins' Storytime: The Flying Kipper

Mrs. Featherston
Mrs. Featherston is a person who wrote a letter to Mr. Perkins saying she was worried about being at Knapford.

Television series
It appears on the Spills and Thrills DVD.
 * Mr. Perkins' Postcards: Knapford Station