@CanOSoda101 The same thing happened to me too! Though the reason was different.
I remember getting that exact Thomas along with the set in Christmas 2017. I think the Thomas had hair stuck in its wheels and gears because it would always click and stall when moved. I unscrewed it to see what the problem was. In the end, I got a new one and I made a custom box car out of the old one. Reuse, reduce, recycle!