The Refreshment Lady worked at Lakeside where she owned a small café called Neptune Refreshments.
Biography
Thomas & Friends
The Refreshment Lady was about to board the next train when Peter Sam rushed out so he could get to Crovan's Gate before Henry departed from there. She was furious about this when they got there until she explained to Peter Sam that Henry's train was a guaranteed connection.
She may be good friends with the Hatt and Kyndley families, as in Lady Hatt's Birthday Party, she is one of the guests at Lady Hatt's party and in Happy Ever After, she is one of the guests attending Mrs Kyndley's daughter's wedding.
In the seventh series, she was trying to find the best location for her tea shop on the Skarloey Railway. Peter Sam took her to all the best places, but she could not make up her mind. After a storm blew over, Rusty was clearing debris and both he and Peter Sam discovered an old railway coach. Peter Sam decided to turn it into a very mobile tea shop. The Refreshment Lady was so delighted about it that the Fat Controller decided that Peter Sam could take her around all the places she wanted to sell her refreshments.
She was also one of the important visitors Thomas was taking and was left behind at Black Loch.
She has also sold refreshments at Wellsworth and Maron.
Attire
The Refreshment Lady wears a sky blue dress with white polka dots and a pink cardigan. From the seventh series onwards, she wears a sky blue brimless hat.
Appearances
Magazine Stories
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Voice Actors
- Chizu Yonemoto (Japan; fourth series only)
- Hiromi Nishida (Japan; seventh series only)
Trivia
- She is based on Mrs. Davies, a volunteer on the Talyllyn Railway who served refreshments at Abergynolwyn. In August 1952, she was left behind at the station due to the mistake of the Guard, the Rev. W. Awdry himself. During the 1960s, she was one of the women who worked on the Talyllyn's Refreshments Van.
- In the television series, she has been left behind twice.
- In the Railway Series, she has blond hair, while in the television series she has brown hair.
- The Refreshment Lady's original small scale figure is now owned by ThomasTankMerch.
- The Refreshment Lady's close-up and remade small scale figures were also displayed at the Awdry Extravaganza 3 at the Talyllyn Railway in 2023.
- In the Welsh dub, she is given the name "Ceinwen".
- George Carlin gave the Refreshment Lady an Italian accent.
- Her large scale figure has gone through several parts swaps:
- In You Can't Win she had Mrs. Last's body.
- In Passengers and Polish, she had Mrs. Kyndley's series 1 body.
- In Series 5 her hair was repainted orange and given to a party goer in Lady Hatt's Birthday Party.
- From Series 7 onwards she used the Queen's head.
- Her original small scale head was repainted for Lady Hatt in Series 5.
- Her fifth series small scale head would later be paired with the Queen's small scale body in Series 7.
- A small scale seated figure was made for Series 4 that went unused. The figure was later repainted for Mrs. Kyndley in Make Someone Happy.